Frequently Asked Questions (FAQs)

  • The first session is an opportunity to begin building a therapeutic relationship, discuss your concerns, explore your goals for counseling, and gather background information relevant to your care. Clients are encouraged to share at a pace that feels comfortable and safe for them.

  • Description text goes hereOur practice works with individuals experiencing:

    • Trauma and PTSD

    • Anxiety

    • Depression

    • Stress and burnout

    • Low self-esteem

    • Emotional overwhelm

    • Life transitions

    • Shame and negative core beliefs

    We also work with veterans, law enforcement, and first responders.

  • Yes. Our approach is trauma-informed, meaning we recognize the impact trauma can have on emotional wellness, relationships, self-worth, and daily functioning. Treatment focuses on creating emotional safety, building coping skills, and supporting healing at a pace appropriate for each individual.

  • Yes. Faith-integrated counseling is available for clients who would like to incorporate Christian faith and spiritual principles into the therapeutic process. Faith integration is always client-led and incorporated based on individual preferences and comfort level.

  • Yes. Secure HIPAA-compliant telehealth counseling is available for clients located in Florida, Arizona, and Virginia. Telehealth allows clients to participate in therapy from the comfort and privacy of their own home while maintaining confidentiality and professional care.

  • Yes. In-person counseling services are available in Florida.

  • Most individual therapy sessions are approximately 50 minutes in length unless otherwise discussed.

  • The therapeutic relationship is one of the most important factors in successful therapy. We encourage prospective clients to schedule a consultation to discuss their concerns, ask questions, and determine whether Phoenix Counseling: Beauty From Ashes LLC feels like the right fit for their healing journey.

  • Therapy can be beneficial for individuals who feel overwhelmed, emotionally stuck, anxious, disconnected, or impacted by past or present life experiences. Counseling provides a supportive environment to process emotions, develop healthier coping strategies, improve self-awareness, and work toward healing and personal growth.

  • Yes. Counseling sessions are confidential except in situations where disclosure is required by law, including concerns related to safety, abuse, or court orders. Confidentiality and its limits will be reviewed during the intake process.

  • Phoenix Counseling: Beauty From Ashes LLC does not provide emergency or crisis services.

    If you are experiencing a mental health emergency or are in immediate danger, please call 911, go to your nearest emergency room, or contact the 988 Suicide & Crisis Lifeline by calling or texting 988.

  • Getting started begins with reaching out for a consultation. During the consultation process, we can discuss your concerns, answer questions, and determine whether our services are a good fit for your needs.

    Phone: 772-448-7218
    Email: phoenixbeautyfromashesllc@gmail.com

  • Phoenix Counseling: Beauty From Ashes LLC is primarily a self-pay practice. We believe this allows for greater privacy, flexibility, and individualized care. Currently, we do accept select insurances. Insurance participation may change over time.

  • Description text goes hereCurrent private-pay rates are:

    • Initial Assessment (90791): $200

    • 45-Minute Psychotherapy Session (90834): $125

    • 60-Minute Psychotherapy Session (90837): $150

    Please contact the office for the most current fee schedule and service options.

  • We accept cash, major credit cards, debit cards, as well as FSA and HSA cards through our secure client portal. We also accept Zelle payments via phoenixbeautyfromashesllc@gmail.com

  • Under federal law, clients who are uninsured or choosing not to use insurance have the right to receive a Good Faith Estimate outlining the expected cost of services. A Good Faith Estimate will be provided prior to the start of treatment.

  • In most cases, yes. Many Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) may be used for mental health services. Please check with your plan administrator for specific coverage details.

  • Yes. Upon request, a superbill can be provided for clients who wish to seek reimbursement through their insurance company's out-of-network benefits. Reimbursement is not guaranteed and varies by plan.

  • Coverage varies by plan. We encourage clients to contact their insurance company to verify benefits, including deductible amounts, copays, coinsurance, and authorization requirements prior to beginning services.

  • Possibly. Depending on your insurance plan, you may be responsible for a copay, coinsurance, or the full contracted session fee until your deductible has been met. We recommend verifying benefits directly with your insurance company.

  • Yes. Clients may elect to receive services as self-pay clients even if they have insurance coverage.

  • Many clients appreciate the increased privacy, flexibility, and control that self-pay services provide. Self-pay allows treatment decisions to be based on clinical needs rather than insurance requirements, limitations, or diagnoses.

  • A minimum of 24 hours' notice is required to cancel or reschedule an appointment. Appointments canceled with less than 24 hours' notice, or missed appointments, may be subject to the full session fee.

  • The frequency of sessions is determined collaboratively based on your needs and goals. Many clients begin with weekly sessions and adjust over time as progress is made.